Our New Online Shop Is Open
Get Local Delivery with 2.5 Miles or Click & Collect
Quite a few of you have been sending in your orders by email for a couple of months now and this service seems to work pretty well and helps keep our queues down which hopefully reduces the length of time you are spending at our shop. The downside for us what that we had to close to be able to put orders together, there was a lot of tooing and froing and we had less control over when customers collected their orders making it harder for us to manage.
We decided that we needed to make our ordering process more efficient and also to be able to let you all know what we have available. We've added an online shop to this website!
What's the Process:
- Choose your items,
- Add to cart and choose between local delivery (min £30 and £3.50 charge) or click and collect (min £10)
- We will send you an email when your order is ready to collect
- Pay for your items before we deliver them via the link in the email or when you collect from store
Because lots of our products are packed and weighed by humans there will be some variations on the weights, but, don't worry, you'll only pay for what we put in the bags. That's why we don't take payment upfront.
It's still a work in progress and we haven't managed to refine everything so we are missing some pretty pictures on some items. if you usually buy something and you can't see it or you have a question, you can leave us a little note with your order. If you have any recommendations on how we can make our service better we would love to hear them.
We will send you an email just once a month with plastic saving tips, information about local events and to help you be up to date with new offerings from The Refilling Station
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